Information Systems Officer (LAN/WAN), Mogadishu

Closing date: Thursday, 4 June 2015
Vacancy code VA/2015/B5004/7600
Position title Information Systems Officer (LAN/WAN)
Level ICS-9
Department/office GPSO, Development Group
Duty station Mogadishu, Somalia
Contract type Fixed Term
Contract level P2
Duration One Year
Application period 22-May-2015 to 05-Jun-2015
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
Background Information - UNOPS
UNOPS mission is to serve people in need by expanding the ability of the United Nations, governments and other partners to manage projects, infrastructure and procurement in a sustainable and efficient manner.
Within these three core areas of expertise, UNOPS provides its partners with advisory, implementation and transactional services, with projects ranging from building schools and hospitals, to procuring goods and services and training local personnel. UNOPS works closely with governments and communities to ensure increased economic, social and environmental sustainability for the projects we support, with a focus on developing national capacity.
Working in some of the world's most challenging environments, our vision is to advance sustainable implementation practices in development, humanitarian and peacebuilding contexts, always satisfying or surpassing partner expectations.
With over 7,000 personnel spread across 80 countries, UNOPS offers its partners the logistical, technical and management knowledge they need, wherever they need it. A flexible structure and global reach means we can quickly respond to our partners' needs, while offering the benefits of economies of scale.
Background information - GPSO
Based in Copenhagen, Denmark, the Global Portfolio Services Office (GPSO) develops and manages a portfolio of projects and services delivered in various locations across the globe.
GPSO supports partners such as the World Bank, the European Union, the Department of Peacekeeping operations, the United Nations Mine Action Service, the Global Fund, and the Millennium Challenge Corporation, amongst others.
This global portfolio constitutes a substantial volume of UNOPS project delivery.
Background Information - Development Group Cluster
Development Group Cluster
UNOPS Development Group Cluster is based in the GPSO - New York Office and supports a diverse and complex portfolio including partners such as the United Nations Development Programme (the Bureau for Development Policy, the Special Unit for South-South Cooperation), the United Nations Population Fund, the United Nations Secretariat and a broadening community of primarily New York-based UN partners in the delivery of project management, implementation and administration services.
Background Information - Job-specific
Background information – DFS - UNSOA
The United Nations Department of Field Support, Information and Communications Technology Division (UN DFS-ICTD) is responsible for the delivery of applications that satisfy the requirements of the Departments of Peacekeeping Operations and Field Support (DPKO/DFS) missions as well as Special Political Missions (SPMs).
DFS has implemented a range of systems to address the principal requirements of peacekeeping operations and to support and enhance the processes DFS undertakes.
The United Nations Support Office for AMISOM (UNSOA) is a field support operation led by the United Nations Department of Field Support (DFS) under UN security Council Resolution 1863 (2009) mandated to deliver a logistics capacity support package to AMISOM (African Union Mission in Somalia), as well as to provide operational support to other East African missions.
The logistics package consists of equipment and mission support services, including ICT infrastructure, systems and software applications in support of United Nations peacekeeping operations, DFS and DPI in the region. UNSOA is headquartered in Nairobi, Kenya with logistics operations facilitated through Mombasa, Kenya, Entebbe, Uganda and Mogadishu, Somalia.
ICT plays an integral role in the operation of UNSOA. It is one of the fundamental infrastructure components that support the substantive work of the mission. Timely and secure communications and information exchange within and between UN peacekeeping operations, and between these operations and Headquarters is critical in order for the UN to meet its core strategic, operational and tactical mandates. Ensuring that a robust and fault-tolerant ICT infrastructure is in place to continue or restart operations in the event of a natural or man-made disaster or disruption has become a necessary and permanent consideration.
UNOPS has been requested to assist in the implementation of this activity. Functional Responsibilities
Under the leadership of the Information Systems Development Coordinator, the incumbent will assume the following responsibilities:
  • Analyse, plan, design and implement network projects in accordance with Mission requirements; manage the operation and provide advanced technical support to LAN/ WAN systems.
  • Review network configurations and plan cost-effective upgrades to keep up with changing technology, growth of mission, and needs of Mission components ensuring maximum efficiency.
  • Draft plans and specifications for the request of equipment and services related to the area of networking.
  • Direct and supervise, when requested by the management, the work of personnel and/or contractors assigned to the Unit, in terms of network equipment installation, support and maintenance and organizes prompt network support by assigning the available technical resources while exercising quality assurance functions.
  • Coordinate with other specialists and collaborates with external partners to ensure proper connectivity of the Mission network to the internet and other external sources.
  • Use network management and monitoring tools to prepare problem-analysis reports, resources utilization data, suggests measures for network efficiency maximization and provides recommendations and reports for management review.
  • Provide expertise in implementation of Firewalls, Intrusion Prevention Systems, Network Traffic Monitoring Systems, Secure Data Tunnels, Secure Remote Access Systems, Secure Wireless Networks, Network Access Control Systems and VPN.
  • Supervise the implementation and maintenance of the Network Protocol TCP/IP, allocation/assignment plus IP address management, Internet access, Layer III/ IV access control.
  • Customer support to the Mission's Wide Area Network using mostly CISCO routing, switching and multi-services platforms.
  • Implement a regional NOC (Network Operation Centre) for the mission to monitor and maintain regional telecommunications networks.
Perform other related duties as required. The results of the work of the Information Systems Officer (LAN/WAN) impact directly on delivery of services that satisfy the requirements of the mission. It will also ensure proper processes and methodologies are followed and implemented according to the latest of the industry standards. The incumbent is responsible for ensuring activities for all global locations are in line with the overall business targets and UN policies, rules and regulations.
Competencies
Professionalism: Good knowledge and understanding of subject matter. Knowledge of project management best practices such as PRINCE2 and or demonstrated experience in deploying enterprise systems. This position requires the good problem solving skills. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.
Client Orientation: Ability to identify and analyze clients' needs and develop appropriate technological solutions to the business needs. Experience in working with contracted service providers in a globally dispersed environment.
Planning and Organizing: Ability to organize, plan and implement work assignments, juggle competing demands and work under pressure of frequent and tight deadlines. Sound organization and interpersonal skills, ability to coordinate teams of individuals with diverse skills set.
Communications: Proven ability to write in a clear and concise manner and to communicate effectively orally. Ability to advise and coach in the areas of expertise and effectively prepare specifications and other written reports/documentation in a clear and concise style.
Teamwork: Strong interpersonal skills and ability to establish and maintain effective partnerships and working relations in a multi-cultural, multi-ethnic environment with sensitivity and respect Education/Experience/Language requirements
Education:
Advanced University Degree (Master or equivalent) in computer science, information systems, telecommunications or related field. A first level university degree with a combination of relevant academic qualifications and experience may be accepted in lieu of advanced university degree.
Experience:
A minimum of 3 years of relevant experience in planning, design, development, implementation and maintenance of information technologies and information communication technologies is required. In-depth understanding of Telecommunications systems, LAN/WAN technologies, and networking.
Language Requirements:
Fluency in English is required. Knowledge of a second UN language is highly desirable. Contract type, level and duration
Contract type: Fixed Term Appointment (FTA)
Contract level: P2
Contract duration: One Year
For more details about United Nations staff contracts, please follow this link:
https://www.unops.org/english/Opportunities/job-opportunities/what-we-offer/Pages/UN-Staff-Contracts.aspx
Additional Considerations
  • Please note that the closing date is midnight Copenhagen time (CET)
  • Applications received after the closing date will not be considered.
  • Only those candidates that are short-listed for interviews will be notified.
  • Qualified female candidates are strongly encouraged to apply.
  • For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
  • The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.
It is the policy of UNOPS to conduct background checks on all potential recruits/interns.
Recruitment/internship in UNOPS is contingent on the results of such checks.

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